Introduction
At Casino Wheelz, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you access our services through www.wheelznz.com.
Information We Collect
When you use our platform, we may collect the following types of information:
- Personal Information: Name, address, date of birth, email, phone number, and identification documents.
- Financial Information: Payment details, transaction history, and deposit/withdrawal records.
- Technical Information: IP address, browser type, device information, and cookies.
- Gaming Activity: Bets placed, winnings, losses, and account interactions.
- Communication Data: Customer support interactions and feedback.
How We Use Your Information
We process your personal data for the following purposes:
- To provide and maintain your Casino Wheelz account.
- To verify your identity and comply with legal and regulatory requirements.
- To process payments and transactions securely.
- To enhance user experience and improve our services.
- To detect, prevent, and investigate fraud or unlawful activities.
- To personalize marketing and promotional offers (where applicable).
- To comply with responsible gaming obligations.
Data Sharing and Security
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Regulatory Authorities: To comply with gambling laws and legal obligations.
- Payment Providers: For processing transactions securely.
- Fraud Prevention Agencies: To detect and prevent illegal activities.
- Marketing Partners: Only if you have provided consent.
We implement strong security measures to protect your data from unauthorized access, loss, or misuse. Encryption, firewalls, and secure server technology are used to ensure data safety.
Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance your experience on our website. These technologies help us:
- Remember login credentials and user preferences.
- Analyze website performance and user behavior.
- Improve marketing strategies and personalized offers.
You can manage your cookie preferences through your browser settings.
Your Rights
As a user, you have the following rights concerning your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Update or rectify inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Objection: Opt-out of marketing communications.
- Restriction: Limit the processing of your data under certain circumstances.
To exercise your rights, please contact us at [email protected].
Underage Protection
Casino Wheelz strictly prohibits underage gambling. Players must be 18 years or older to use our services. We employ rigorous verification measures to prevent access by minors.
Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated through our website.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected]
🌐 Website: www.wheelznz.com
By using Casino Wheelz, you agree to this Privacy Policy. Please review it regularly to stay informed of any updates.